In order to ensure we can provide all of our guests with a world class Rockpool dining experience, we are required to introduce our new reservation and cancellation policy.
For dinner reservations of four guests or more and for all Friday and Saturday dinner reservations, we will require valid credit cards details to secure the reservation. We ask our guests to have their credit card details ready, at the time of making their reservation.
If you need to cancel your reservation, please inform Rockpool a minimum of 24 hours prior to the reservation time. In the event that this required notice is not given, an amount of $100 per person will be charged to the credit card details that were provided at the time of making the reservation.
All reservations at Rockpool must be confirmed 24 hours prior to the reservation time. Rockpool will attempt to contact you to confirm your reservation, however, should we be unable to reach you, please contact Rockpool directly. Please be advised, Rockpool reserves the right to cancel all unconfirmed reservations. Within this 24hour period, unconfirmed tables will not be held and will be offered to other guests on our reservations waiting list.
In the event that you fail to arrive for a confirmed reservation, $100 per person will be charged to the credit card details that were provided at the time of making the reservation.
For reservations of eight or more and for all private dining reservations, we will require a signed reservation form, in order to secure the reservation. This completed form, which includes our reservation terms and conditions, will need to be sent to Rockpool (via email or fax) at the time of making the reservation.
We look forward to welcoming you and your guests to Rockpool, 11 Bridge St, Sydney NSW 2000.